Terms and Conditions Netpawa

Welcome to netpawa. These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and netpawa ("Platform", "We"). By registering an account, accessing, or using any part of the netpawa platform, you hereby agree to be bound by all terms, conditions, policies, and guidelines stated in this document.

If you disagree with any part of these terms, please do not proceed with registration or use of the platform. Netpawa reserves the right to amend, add to, or update these terms at any time without prior notice. It is your responsibility to review this page periodically to ensure you are always aware of the current terms in effect.

To use the netpawa platform and participate in any games or betting activities, you must meet the following eligibility requirements:

• At least 18 years old on the date of registration.
• Have full legal capacity to enter into a binding agreement.
• Not a resident or citizen of a country that fully prohibits online gaming activities.
• Has never been banned or restricted by netpawa previously.

Each user is only permitted to hold one account only on the netpawa platform. Users found to hold more than one account may face actions including the closure of all associated accounts and forfeiture of any remaining balance. All information provided during registration must be accurate, complete, and up to date.

Netpawa reserves the right to request identity verification (KYC) documents at any time. Documents that may be required include a national ID, passport, bank statement, or proof of address. This verification process is in place to protect your account security and meet the platform's compliance requirements.

You are fully responsible for keeping your password and login credentials confidential. Netpawa will never ask for your password via email, live chat, or any other communication channel. If you suspect or confirm any unauthorized access to your account, contact the Netpawa support team immediately.

• Use a strong, unique password that is not used on any other platform.
• Enable two-factor authentication (2FA) for an extra layer of protection.
• Do not share your login credentials with anyone, including family members.
• Log out of your account when using a shared device.

All activity that occurs within your account is considered your own action unless you have reported unauthorized access to netpawa. The platform is not responsible for any losses resulting from your negligence in maintaining account security.

Netpawa supports a wide range of popular payment methods in Malaysia, including DuitNow, FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, and more. All financial transactions are processed through channels protected with multi-layer encryption to keep your funds secure.

Deposit: Funds are typically credited to your account within minutes of confirmation. Minimum and maximum deposit limits vary by payment method. All deposits must be made using an account or card registered in your own name.

Withdrawal: Withdrawal requests are processed according to the schedule set by the platform. The withdrawal method used must match the deposit method, except in special circumstances approved by the netpawa finance team. Your first withdrawal requires a successful identity verification (KYC).

Netpawa reserves the right to suspend or hold any withdrawal request while an investigation is conducted if suspicious or unusual account activity is detected. This is a standard protective measure in the interest of all parties.

All bonuses and promotions offered by netpawa are subject to the specific terms and conditions stated alongside each offer. It is the member's responsibility to read and understand those terms before accepting any bonus.

• The welcome bonus is only available to new members making their first deposit.
• Each bonus has a minimum wagering requirement that must be met before wins can be withdrawn.
• Bonuses are non-transferable and may only be used within the account that received them.
• Netpawa reserves the right to void bonuses obtained through fraudulent means or promotional abuse.
• Duplicate accounts found to be abusing promotional offers will be closed without notice.

The wagering requirement (rollover requirement) is the number of times the bonus funds must be wagered before becoming eligible for withdrawal. The wagering rate varies by bonus type — full details are stated on the Promotions for each offer.

All netpawa members are required to behave respectfully and responsibly while using the platform. The following actions are strictly prohibited and may result in account suspension or closure:

• Use of automation software, bots, or third-party tools to gain an unfair advantage.
• Colluding or conspiring with other players to manipulate game outcomes.
• Promotion abuse, including registering multiple accounts to claim bonuses repeatedly.
• Harassing, insulting, or threatening other members or platform support staff.
• Uploading or posting offensive, obscene, or illegal content in any platform chat space.
• Any attempt to hack, breach, or compromise the security of the netpawa system.

Netpawa conducts continuous monitoring of all activity on the platform. Any suspicious behavior or violations of these terms will be investigated and appropriate action will be taken.

Members may close their account at any time by contacting the Netpawa customer support team via live chat. Before closing, ensure all remaining balance has been withdrawn following the standard withdrawal procedure.

Netpawa reserves the right to suspend or close any account, with or without prior notice, under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Suspected fraud, identity impersonation, or illegal activity.
• Failure to complete the KYC verification process within the specified timeframe.
• Requests from relevant legal authorities.
• Self-directed via the Responsible Gaming self-exclusion tool.

Netpawa takes user privacy very seriously. All personal information collected from members is processed and stored in accordance with the netpawa Privacy Policy, accessible on the Privacy Policy.

By registering an account, you agree to Netpawa collecting, processing, and using your personal data for the following purposes:

• Identity verification and KYC procedure compliance.
• Processing of financial transactions and account management.
• Account-related communications, promotions, and platform updates.
• Usage analytics for continuous platform improvement.
• Fraud detection and prevention, including illegal activities.

Netpawa uses 256-bit SSL encryption to protect all data transmitted between your device and the platform's servers. Your data will never be sold or shared with third parties for marketing purposes without your consent.

The netpawa platform is provided "as is" without any guarantees or warranties, whether express or implied. netpawa does not guarantee that the platform will operate without interruption or error at all times.

Netpawa is not liable for:

• Financial losses incurred as a result of betting or gaming decisions.
• Service disruptions caused by technical issues beyond the platform's control.
• Losses resulting from a user's negligence in maintaining account security.
• Any third-party content that may be accessible through the platform.

Netpawa's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days prior to the claim being made.

Netpawa is fully committed to responsible gaming practices. Our platform provides a range of tools to help members manage their gaming habits in a healthy way.

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Betting Limit: Limit the maximum amount that can be wagered within a given period.
• Cool-Off Period: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Option to self-exclude permanently or for an extended period.
• Check Game History: Access a full record of all your gaming activity and transactions.

If you are concerned about your gaming habits or those of someone you know, please visit the Responsible Gaming to access support resources and further guidance.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any disputes arising from the use of the netpawa platform will be resolved through a negotiation process before any legal action is taken.

If you have any complaints regarding the platform, please contact the Netpawa customer support team via live chat. We are committed to addressing every complaint seriously and within a reasonable timeframe.

If direct negotiation fails to reach a resolution within 30 days, both parties agree to refer the dispute to a mutually agreed independent arbitration.

Netpawa reserves the right to amend, modify, or update these Terms and Conditions at any time. Material changes will be communicated to members via registered email or in-platform notification at least 7 days before taking effect, except in situations requiring immediate action.

Continued use of the netpawa platform after any changes to the terms take effect will be considered acceptance of the updated terms. If you do not agree with the changes made, you have the right to close your account in accordance with the prescribed procedure.